Answered By: Prof. Charlene Snelling
Last Updated: Aug 24, 2018     Views: 9

There may be a couple of reasons why your login credentials are not being accepted by Moodle:

1) You are using the incorrect CSU email username and/or password

Solution: Check your CSU email username and password to make sure you are entering the correct combination of letters and/or numbers.

2) Your CSU email password needs to be reset

Solution: Call the ITD helpdesk at 773-995-3963. Inform them that your CSU email password needs to be reset. They will provide you with assistance in claiming your account online.